In addition to our web portal, we provide our clients with a tailored suite of reports. Custom report requests are typically fulfilled within 48 hours of the request. All reports are analyzed benchmarked to maintain our high standards for accuracy and timeliness.
Applications are tracked from date of submission to the provider for signature, through their approval by the insurance carrier. These activities are reported, in detail and are available in real-time through our web portal. Carrier processing times are continually tracked, and any deficiencies or deviations from their norm are immediately reported to clients to provide complete transparency into the enrollment process.